Public sample · activity bookings

Public activity bookings through WhatsApp, without losing the customer.

A visitor asks about an activity, tour, class or appointment. ProBot answers in the right language, captures booking details and sends the team a clean summary when availability, payment or safety needs human control.

Hi, we are 2 adults and 1 child. Is there availability for tomorrow morning?
Yes. What language do you prefer, what time window works, and do you need any special support?
Arabic is easier. Morning is better, and we need to know the meeting point.
Perfect. I will continue in Arabic, collect people, preferred time and contact details, then hand the case to the team if availability or payment needs confirmation.
Can we add one more person later?
Start with the people who are sure. If someone else joins later, the team can review availability and safety rules before confirming.
مرحباً، نريد حجز نشاط سياحي غداً صباحاً.
أهلاً وسهلاً. كم عدد الأشخاص؟ وهل يوجد أطفال أو متطلبات خاصة؟ سأجمع التفاصيل وأرسل ملخصاً واضحاً للفريق إذا احتجنا تأكيد التوفر أو الدفع.
What it qualifies

Date, language, people, children, timing preference, meeting point questions, special support and booking readiness.

What it protects

Availability, payment, safety limits and sensitive decisions stay controlled by the human team.

What sales can use

A public vertical demo for activity operators, tours, hotels and local services.

Sample operational handover

Customer asks

“Do you have availability tomorrow for four people?” The bot should not invent stock or payment conditions.

Bot collects

Date, activity, people, language, pickup point, age constraints, contact and open questions.

Team receives

A booking-ready case with what is known, what is missing and whether a human must confirm availability.

Sample pilot scorecard

Lead source

Campaign, keyword, landing page, CTA and language preference.

Booking quality

Date, time, people, contact, support needs and unanswered questions.

Team action

Confirm availability, answer policy question, send payment step or follow up later.

What the team receives

Clean summary

Requested activity, date, preferred time, people, language, contact and open questions.

Risk flags

Payment, availability, safety, accessibility or policy questions are marked for human review.

Campaign context

Source, CTA, entry message and intent stay attached to the conversation for weekly review.

What a campaign analyst should look for

1. Source: campaign, keyword, creator post or referral that generated the WhatsApp click.
2. Intent: booking, question, price, availability, group request or language support.
3. Outcome: qualified lead, booking-ready case, human handover, lost lead or follow-up needed.
4. Improvement loop: change landing promise, CTA, message template and first bot answer based on conversion quality.

Why the multilingual sample matters

Language is part of the sale: the customer should not need to adapt to the business language before booking.
Human control remains clear: payment, availability and safety questions can be routed to the team with a clean summary.
Good first international demo: tours, clinics, restaurants, real estate and service businesses can understand the workflow quickly because WhatsApp is the entry point.